We provide training specially designed for your organization, business and employees that will ensure that your emergency plan is understood and manageable.

Training is an integral element of effective emergency preparedness whether you are referring to the individual or one’s home or business. Your plan should include important areas of training which if not practiced could mean the difference between adaptation and non-adaptation during a crisis event. Training for the eventuality of a crisis or disaster incident is part of Civic Safety’s program.

Training is especially a big part of the community organization, school and business program. These are settings where larger numbers of assembled people can normally be found. It is therefore important to know what an organization’s responsibilities are when disaster strikes – for its employees, its customers and for others it may have in its care (e.g., school children).

Civic Safety will help guide you in a comprehensive training program so that your checklist is complete and when activated will work.

Due to our experiences many of us have preconceived notions of events and ideas.  However, just because it appears a certain way, especially in an emergency, doesn’t mean that indeed it represents the real event.

This 2 hour interactive workshop provides several exercises designed to open up the confines for other possibilities

Discovering Your Drains
–a self-check considering the stressors in life that will prevent you from being 100% present during an emergency.

Preferred Patient
–Given a description, assigned groups are asked to discuss to come to a consensus on which is their preferred patient, usually a surprising outcome.

Basketball Jones
–In this portion the group is asked to view a video clip, pay close attention and give an account of what they saw

Personalities
–Based on a collection of pictures the groups are to determine what the person’s occupation or what makes them famous.

True Colors® is a model for understanding yourself and others based on your personality temperament.

Each of us has combination of traits that make up our personality spectrum, usually with one of the styles being the most dominant.  Identifying your personality and the personalities of others provides you with insights into different motivations, actions and communication approaches for you and your team mates.

True Colours is a quick and fun way of discovering the strengths and weaknesses of your character traits.

This 2 hour interactive workshop leaves your team with an understanding of how to talk, how to listen and how to embrace each of the personality traits – blue, green, gold and orange.

This 2 hour interactive workshop focuses on the ESS management team and how to communicate through the ranks using the forms that are available in the ESS Reception Centre Operational Guidelines.

Available training for ESS does not address how the management team is to facilitate the event.  This workshop covers a management team briefing meeting and the five basic forms – situation report; action plan; position log; status (function) report; and contact log – and how they are to be shared between sections.

As an emergency management professional, your ability to work with volunteers before, during, and after an emergency can literally affect the lives and well-being of your community. Volunteers can make a difference in how quickly the community is able to recover from a disaster.

Spontaneous volunteerism can represent significant challenges. Offers of assistance can overwhelm relief and recovery agencies, while the work of coordinating and managing volunteers can detract from the critical work of assisting the affected population.

Spontaneous Volunteer Management is the coordination of volunteers in the immediate post disaster stage. The community will have many challenges that can be addressed by a group of volunteers. The Spontaneous Volunteer Management model is based on principles of matching the volunteer resource with the need. This model uses the Volunteer Management Branch as a base to register both the volunteer (resource) and the need (the gap that needs filling such as sand bagging and clean up).

This 7 hour interactive workshop will guide participants through the steps to match the need and the resource so that the community can move into recovery quickly.

Although this workshop addresses the format in an ESS environment; this model lends itself to any organization that will face Spontaneous Volunteers Management.

Emergency Operations Centre, Emergency Social Services, Incident Command and Search and Rescue exercises can be customized to meet the specific needs of your team and delivered on-site at your location.

Emergency Operations Centre courses can be customized to meet the specific needs of your team and delivered on-site at your location.

ESS courses can be customized to meet the specific needs of your team and
delivered on-site at your location.

This is a standardized approach to the command, control, and coordination of emergency response. It provides a common hierarchy within which responders from multiple agencies can be effective.

This 6 hour course gives an overall introduction to the ICS.

This 5 hour introductory first aid course teaches 5 of the most often required skills to save a life. This is a practical first aid course with no written exam.

Topics include:

• Emergency Scene Management
• Shock
• Unconsciousness
• Fainting
• Choking – Adult
• Severe Bleeding
• Medical Conditions
• Burns
• Poisoning

This 2 hour workshop provides general fire education, fire safety and a hands-on experience in the use of fire extinguishers.

This course is for everyone.

In a large-scale earthquake, we anticipate widespread damage to the community. We need individuals who are keen to safely and effectively help in rescue efforts.

This 1 day workshop and exercise provides instruction on safe search and rescue techniques, site management and safety and security.

This 1 day course teaches participants how to recognize emotional responses to emergencies, manage emotions, and perform needs assessments and triage.

This set of life skills is used by lay citizens and emergency responders to provide the support needed by someone who is emotionally challenged immediately following a crisis event.

This course is designed for persons with an understanding of how buildings are put together, typically with a technical and/or construction background.

Participants are shown the basic skills required to identify unsafe conditions and how to assess damage to determine whether buildings can be re-occupied.

This 2 hour workshop provides the link between Emergency Social Services (ESS) and your neighbourhood – how to assist with life’s essentials “food, clothing and lodging” in time of disaster.

Emphasis is placed on identifying neighbourhood special needs and resources and the basics of providing emotional support during a crisis.

This 1-2 hour workshop is for churches interested in improving their level of personal preparedness and that of their church community.  It provides awareness of potential disasters and steps to take to be prepared for emergencies.

This workshop can be tailored to suit the specific needs of different groups of participants.

Sessions are free and can be requested for small or large groups.

This 1-2 hour workshop is for people interested in improving their level of personal preparedness.

It provides awareness of potential disasters as well as demonstrating ways that they can reduce the impacts in their home, at work or wherever they may be. (minimum attendance applies)

This workshop can be tailored to suit the specific needs of different groups of participants. Sessions are free, available days, evenings or weekends, and can be requested for small or large groups including neighbourhood get-togethers.

Up to 40% of businesses affected by a natural or human-caused disaster never reopen (Source: Insurance Information Institute) so as a business it is important to invest in an employee emergency preparedness program.

During this 1 ½ hour presentation your employees will learn the importance of emergency preparedness, why to have a preparedness program and how to be personally prepared.